For sign-in problems, account deletion, or questions about your free trial, tester access or paid subscription, tell us the email address linked to your RepsEat account so we can find it quickly.

RepsEat is €7.99 per month, billed by Stripe. Eligible new users get a 14-day free trial. You can cancel anytime. If a charge doesn't look right, or you were billed after cancelling, contact us and include the date and amount.

To update your card, switch plans, or view invoices, open RepsEat and go to Profile → Subscription → Manage subscription. This opens Stripe's secure billing portal. If you can't access it, email us and we'll help.

For crashes, a feature not loading, barcode scanning, or meal logging problems, include your device (e.g. iPhone 13, Samsung S23), whether RepsEat is installed as an app, and a short description of what happened.

• The email address on your RepsEat account
• A short description of the issue
• The date it happened and any error text you saw
• Your device and whether you use the iOS or Android app

We aim to reply within two business days. Billing or access issues are prioritised.